If you want to increase your success rate, double your failure rate.
The gist of the research was this:
In well-led teams, a climate of openness could make it easier to report and discuss errorsâ€”compared to teams with poor relationships or with punitive leaders. The good teams, according to this interpretation, don’t make more mistakes, they report more.
So the quote I like so much might be reworded to be something like this: If you want to increase your success rate, foster a culture of openness where recognizing and reporting mistakes is encouraged.
Takeaway for software development teams? A decreasing number of bugs may not be indicative of a good product.