- Why I left Google to join Grab – Steve Yegge – Medium
Quote: "Google has become 100% competitor-focused rather than customer focused. They’ve made a weak attempt to pivot from this, with their new internal slogan “Focus on the user and all else will follow.” But unfortunately it’s just lip service. It’s not that they don’t care. The problem is that their incentive structure isn’t aligned for focusing on their customers, so they wind up being too busy and it always gets deprioritized. A slogan isn’t good enough. It takes real effort to set aside tim…
(categories: google business strategy focus customerfocus )
- The hidden costs of serverless – A Cloud Guru
Detailed rundown of the costs associated with serverless, which over time will only get better.
(categories: aws serverless lambda cloud cost amazon )
- The Courage To Be Uncomfortable | LinkedIn
Being "uncomfortable" is something I strive for in life… walks in Central Park aren’t what I personally think of when I say that word but still.
(categories: uncomfortable life culture risk change )
- Deggit comments on Obama: Fox viewers ‘living on a different planet’ than NPR listeners
Quote: "He has what you could call **"waterbug speaking"** – he skims the surface of a topic but he never engages with it enough to get wet. For example…"
(categories: waterbug speaking conversation culture )
- swissmiss | The Need To Be Alone
Quote: "By retreating into ourselves, it looks as if we are the enemies of others, but our solitary moments are in reality a homage to the richness of social existence. Unless we’ve had time alone, we can’t be who we would like to be around our fellow humans. We won’t have original opinions. We won’t have lively and authentic perspectives. We’ll be – in the wrong way – a bit like everyone else."
(categories: life culture introvert )
- Net Promoter Score Considered Harmful (and What UX Professionals Can Do About It)
Quote: "We’ve learned that NPS doesn’t tell us anything about the customer’s experience or their loyalty. In fact, we can’t trust NPS to tell us anything useful."
(categories: nps metrics customerservice customerfocus analytics )
- Engineering management stuff I learned in 2017.
Lots of interesting industry observations on 2017.
(categories: 2017 engineering infrastructure software terraform streams )
- 200+ examples of AI in action
Long list of examples of AI.
(categories: ml ai machine-learning )
- Ten years in, nobody has come up with a use for blockchain
One view of blockchain, cryptocurrency and bitcoin.
(categories: blockchain cryptocurrency technology 2017 economics )
- deep learning a critical appraisal
Problems that Deep Learning faces including "Deep learning presumes a largely stable world, in ways that may be problematic" and "Deep learning thus far works well as an approximation, but its answers often cannot be fully trusted".
(categories: machine-learning deep-learning ml ai intelligence )
- Principles of Technology Leadership
Had never seen Sun’s leadership values (kick butt, have fun, love customers, innovate)… 2018 goal: make it to Monktoberfest.
(categories: monktoberfest values principles leadership technology )
- Google Maps’s Moat
Epic blog post, quote: "Google is creating data out of data."
(categories: analytics apple google data maps googlemaps cartography design ai mapping )