- Expedia on how one extra data field can cost $12m | Sales & Marketing | silicon.com
"After we realised that we just went onto the site and deleted that field – overnight there was a step function [change], resulting in $12m of profit a year, simply by deleting a field. We have found 50 or 60 of these kinds of things by using analytics and paying attention to the customer."
(categories: analytics data ux abtesting datamining ) - How Email Apps Will Help You Learn To Love Your Inbox Again
Bunch of Gmail plugins for better email management.
(categories: email emailsucks gmail ) - Annotator | Open Knowledge Foundation
Description: "Simple javascript (+backend) library for web-annotation. Main goals were and are: Annotation of arbitrary text ranges, Annotate any web (html) document, Easy to use — 2 lines of javascript to insert this in your web page/app etc, Well-factored and library-structured — easy to integrate and easy to extend
(categories: annotation javascript comments )