Links: 2-20-2007
- Top Ten Mistakes in Web Design (Jakob Nielsen’s Alertbox)
Personal pet peeve from this list, number 9: “Opening New Browser Windows”
(categories: design ui usability tips ) - Seven steps to remarkable customer service - Joel on Software
I’m sure everyone and their mom will link to this, but it’s good… read it if you haven’t already.
(categories: customerservice support leadership marketing business )
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