- We’re not going back to normal – MIT Technology Review
Not the first blog post I’ve read that’s saying this.
(categories: health pandemic coronavirus life culture ) - Flattening the Coronavirus Curve Is Not Enough | The MIT Press Reader
For posterity.
(categories: coronavirus health pandemic public-health )
Links: 3-14-2020
- Resources for companies embracing remote work | GitLab
Never more valuable.
(categories: remote wfh remote-first work management ) - An AWS Bill Analysis: Changelogs.md – Last Week in AWS
A fun deep dive into all things AWS costs.
(categories: aws cost cloud cost-optimization ) - How to help someone use a computer
All kinds of great advice questions for product managers & designers as they interact with customers.
(categories: computers design empathy ux customerfocus ) - How Expedia Solved a $100 Million Customer Service Nightmare
Quote: "When we create organizations, we’re doing it to give people focus. We’re essentially giving them a license to be myopic. We’re saying: This is your problem. Define your mission and create your strategy and align your resources to solve that problem. And you have the divine right to ignore all of the other stuff that doesn’t align with that."
(categories: organization design management goals focus )
Links: 2-21-2020
- Writing Runbook Documentation When You’re An SRE · Transposit
Excellent list of templates for writing great runbooks.
(categories: documentation devops sre runbook )
Links: 2-20-2020
- How to Avoid OKR Fake News – OKR Forum Amsterdam 2019 – Speaker Deck
Great stuff in here for folks doing OKR’s: 1) save the moonshots for later, 2) small # of key results (if everything is a priority, nothing is a priority), 3) make sure the results are measurable and are numbers.
(categories: okr outcome management business )
Links: 2-7-2020
- Good Experiment, Bad Experiment — Reforge
From the new EIR @ Reforge.
(categories: experimentation growth strategy a/b data )
Links: 1-24-2020
- NASA – The Tyranny of the Rocket Equation
Rockets, math, engineering.
(categories: nasa space engineering math )
Links: 1-13-2020
Links: 1-10-2020
Links: 1-8-2020
- I wasted $40k on a fantastic startup idea
To succeed, an offering must create value for all entities involved in the exchange—target customers, the company, and its collaborators.
(categories: entrepreneurship business startups )
Links: 12-21-2019
- The Bus Ticket Theory of Genius
Quote: "I’ve always liked Hamming’s famous double-barrelled question: what are the most important problems in your field, and why aren’t you working on one of them? It’s a great way to shake yourself up. But it may be overfitting a bit. It might be at least as useful to ask yourself: if you could take a year off to work on something that probably wouldn’t be important but would be really interesting, what would it be?"
(categories: ideas innovation time focus ) - Microbrowsers are Everywhere ◆ 24 ways
First I’ve heard the name… but immediately recognized the role they play.
(categories: browser microbrowser html ) - Better presentations through storytelling and STAR moments
Quote: "Every talk should start with an AIM: Audience, Intent, Message. Who are the audience for the talk? What do you intend to achieve by giving the presentation? With those two things in mind, you can construct the message—the actual content of the talk. Try to include at least one STAR moment—Something They’ll Always Remember. This can be a gimmick, a repeated theme, a well-selected video or audio clip. Something to help the talk stand out. The human brain is incredibly attuned to stories. If you can find an excuse to tell a story, no matter how thin that excuse is, take it."
(categories: presentations story speaking ) - Bookshelf · Patrick Collison
holy shit what a reading list.
(categories: books reading ) - A Failed SaaS Postmortem · Matt Layman
Quote: "Where I was horribly wrong was in thinking that Ember and Semantic were the only pieces of new technology that I needed. The list was so much longer and included: Datadog for infrastructure monitoring. DigitalOcean for virtual machine hosting. Django REST Framework for APIs. Drip for marketing email campaigns. Jekyll for the marketing site. JSON API as a communication protocol. Let’s Encrypt for TLS certificates. Mailgun for transactional emails. Mixpanel for behavior analysis. Rollbar for error tracking. Segment for data aggregation. Stripe for recurring payments. wal-e for database backups. webpack for JavaScript asset bundling"
(categories: innovation-tokens technology )