{"id":2562,"date":"2018-01-06T22:36:11","date_gmt":"2018-01-07T06:36:11","guid":{"rendered":"http:\/\/cephas.net\/blog\/?p=2562"},"modified":"2018-01-06T22:36:11","modified_gmt":"2018-01-07T06:36:11","slug":"links-1-6-2018","status":"publish","type":"post","link":"https:\/\/cephas.net\/blog\/2018\/01\/06\/links-1-6-2018\/","title":{"rendered":"Links: 1-6-2018"},"content":{"rendered":"<ul>\n<li><a href=\"https:\/\/blog.usejournal.com\/net-promoter-score-considered-harmful-and-what-ux-professionals-can-do-about-it-fe7a132f4430\">Net Promoter Score Considered Harmful (and What UX Professionals Can Do About It)<\/a><br \/>      Quote: &quot;We&rsquo;ve learned that NPS doesn&rsquo;t tell us anything about the customer&rsquo;s experience or their loyalty. In fact, we can&rsquo;t trust NPS to tell us anything useful.&quot;<br \/>    (categories:  <a href=\"http:\/\/del.icio.us\/ajohnson1200\/nps\">nps<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/metrics\">metrics<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/customerservice\">customerservice<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/customerfocus\">customerfocus<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/analytics\">analytics<\/a> )\n<p\/><\/li>\n<li><a href=\"https:\/\/lethain.com\/things-learned-in-2017\/\">Engineering management stuff I learned in 2017.<\/a><br \/>      Lots of interesting industry observations on 2017.<br \/>    (categories:  <a href=\"http:\/\/del.icio.us\/ajohnson1200\/2017\">2017<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/engineering\">engineering<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/infrastructure\">infrastructure<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/software\">software<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/terraform\">terraform<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/streams\">streams<\/a> )\n<p\/><\/li>\n<li><a href=\"https:\/\/poo.ai\/\">200+ examples of AI in action<\/a><br \/>      Long list of examples of AI.<br \/>    (categories:  <a href=\"http:\/\/del.icio.us\/ajohnson1200\/ml\">ml<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/ai\">ai<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/machine-learning\">machine-learning<\/a> )\n<p\/><\/li>\n<li><a href=\"https:\/\/hackernoon.com\/ten-years-in-nobody-has-come-up-with-a-use-case-for-blockchain-ee98c180100\">Ten years in, nobody has come up with a use for blockchain<\/a><br \/>      One view of blockchain, cryptocurrency and bitcoin.<br \/>    (categories:  <a href=\"http:\/\/del.icio.us\/ajohnson1200\/blockchain\">blockchain<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/cryptocurrency\">cryptocurrency<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/technology\">technology<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/2017\">2017<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/economics\">economics<\/a> )\n<p\/><\/li>\n<li><a href=\"https:\/\/arxiv.org\/pdf\/1801.00631.pdf\">deep learning a critical appraisal<\/a><br \/>      Problems that Deep Learning faces including &quot;Deep learning presumes a largely stable world, in ways that may be problematic&quot; and &quot;Deep learning thus far works well as an approximation, but its answers often cannot be fully trusted&quot;.<br \/>    (categories:  <a href=\"http:\/\/del.icio.us\/ajohnson1200\/machine-learning\">machine-learning<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/deep-learning\">deep-learning<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/ml\">ml<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/ai\">ai<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/intelligence\">intelligence<\/a> )\n<p\/><\/li>\n<li><a href=\"https:\/\/www.slideshare.net\/bcantrill\/principles-of-technology-leadership\">Principles of Technology Leadership<\/a><br \/>      Had never seen Sun&#8217;s leadership values (kick butt, have fun, love customers, innovate)&#8230; 2018 goal: make it to Monktoberfest.<br \/>    (categories:  <a href=\"http:\/\/del.icio.us\/ajohnson1200\/monktoberfest\">monktoberfest<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/values\">values<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/principles\">principles<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/leadership\">leadership<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/technology\">technology<\/a> )\n<p\/><\/li>\n<li><a href=\"https:\/\/www.justinobeirne.com\/google-maps-moat\">Google Maps&rsquo;s Moat<\/a><br \/>      Epic blog post, quote: &quot;Google is creating data out of data.&quot;<br \/>    (categories:  <a href=\"http:\/\/del.icio.us\/ajohnson1200\/analytics\">analytics<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/apple\">apple<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/google\">google<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/data\">data<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/maps\">maps<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/googlemaps\">googlemaps<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/cartography\">cartography<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/design\">design<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/ai\">ai<\/a> <a href=\"http:\/\/del.icio.us\/ajohnson1200\/mapping\">mapping<\/a> )\n<p\/><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Net Promoter Score Considered Harmful (and What UX Professionals Can Do About It) Quote: &quot;We&rsquo;ve learned that NPS doesn&rsquo;t tell us anything about the customer&rsquo;s experience or their loyalty. In fact, we can&rsquo;t trust NPS to tell us anything useful.&quot; (categories: nps metrics customerservice customerfocus analytics ) Engineering management stuff I learned in 2017. Lots &hellip; <a href=\"https:\/\/cephas.net\/blog\/2018\/01\/06\/links-1-6-2018\/\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Links: 1-6-2018<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1],"tags":[],"_links":{"self":[{"href":"https:\/\/cephas.net\/blog\/wp-json\/wp\/v2\/posts\/2562"}],"collection":[{"href":"https:\/\/cephas.net\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/cephas.net\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/cephas.net\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cephas.net\/blog\/wp-json\/wp\/v2\/comments?post=2562"}],"version-history":[{"count":1,"href":"https:\/\/cephas.net\/blog\/wp-json\/wp\/v2\/posts\/2562\/revisions"}],"predecessor-version":[{"id":2563,"href":"https:\/\/cephas.net\/blog\/wp-json\/wp\/v2\/posts\/2562\/revisions\/2563"}],"wp:attachment":[{"href":"https:\/\/cephas.net\/blog\/wp-json\/wp\/v2\/media?parent=2562"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/cephas.net\/blog\/wp-json\/wp\/v2\/categories?post=2562"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/cephas.net\/blog\/wp-json\/wp\/v2\/tags?post=2562"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}